refund policy
At AR Scale Parts, customer satisfaction is important to us. If you’re not satisfied with your purchase, please review the policy below.
Eligibility for Returns
• Customers must contact us first at arscale626@gmail.com to initiate a return.
• Returns are accepted within 14 days of receiving your order.
• Items must be:
• Unused and in original condition
• Returned in original packaging
Non-Returnable Items
• Used, damaged, or modified items cannot be returned unless they arrived defective.
Refunds
• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
• Shipping fees are non-refundable, except in cases where the return is due to our error.
Return Shipping
• Customers are responsible for return shipping costs unless the product was incorrect or defective upon arrival.
For any questions, please contact us at arscale626@gmail.com.